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Learn More About Storefriendly’s Public Storage Services – FAQs:

1. What types of mini storage options does Storefriendly offer?

Storefriendly offers various types of mini storage Hong Kong services to cater to different customer needs. These include traditional self storage, on-demand pick-up storage service called "StoreFriendly On Demand," and mini smart storage called "Storefriendly Fully Automated Security Cabinet". Our wide range of options provide customers of all types with different storage solutions.

2. How can I choose the right storage service type for me?

Our customers can choose the appropriate mini storage recommendation based on their needs and preferences. For example, self storage is the most familiar service option where customers can rent their own storage unit based on size and can access it anytime. On the other hand, customers opting for the on-demand pick-up and storage service "Storefriendly On Demand" can pre-select the required storage box sizes at home. Our professional and friendly staff will collect the items from your doorstep and assist in storing them directly in the designated public storage unit. This storage service option is particularly suitable for busy individuals who don't have to personally visit the self storage Hong Kong location to store their belongings. On the other hand, the smart storage option " Storefriendly Fully Automated Security Cabinet" utilizes robots to assist in the logistics and transportation of mini storage units. Customers only need to wait in the designated area, and the robot will deliver their self storage unit to them, saving time in searching for their own unit.

3. What size of public storage unit should I choose?

The choice of mini storage unit sizes varies from person to person, depending on the quantity and size of items they need to store. We recommend public storage customers first take inventory of the items they want to store at home, considering factors such as large furniture like sofas and bed frames, which would require larger storage units. For storing general documents or a small number of items, a smaller-sized self storage unit should suffice in most cases. We encourage customers to visit our Storefriendly mini storage Hong Kong branches personally, where our staff can provide appropriate self storage recommendations based on their specific needs.

4. What can I store in Storefriendly mini storage units?

Customers should note that due to fire and safety regulations, not all items can be stored in our mini storage Hong Kong facilities. Here below is a list of items that cannot be stored in our public storage for reference: Animals and other living organisms. Firearms, ammunition, explosives, and any type of weapons. Food and perishable items. Highly flammable or explosive substances (e.g., gasoline, kerosene, etc.). Chemicals, radioactive materials, etc. Liquids that may leak or items that emit odors or sounds. Corrosive substances, toxic waste, etc. Illegal items such as certain dangerous medications. Compressed gasses. Other items regulated by law or classified as dangerous goods. If self storage Hong Kong customers are unsure whether the items they want to store are accepted, they are always welcome to contact our storage consultants in advance for any inquiries.

5. After I have rented a Storefriendly mini storage unit, can I use it for accommodation or as an office?

No, it is not allowed. As stipulated in fire and safety regulations that are in effect, mini storage units can only be used for storage of items and cannot be used for purposes such as accommodation or as a workspace.

6. Where are the Storefriendly mini storage Hong Kong branches located?

Storefriendly self storage currently has over 80 branches in Hong Kong, Kowloon, and the New Territories, with a total floor area exceeding 2,000,000 square feet. More than half of these mini storage Hong Kong branches are self-owned properties. What’s more, our self storage locations are conveniently situated near MTR stations, ensuring easy transportation for customers and movers.

7. What are the operating hours of Storefriendly public storage facilities?

Storefriendly mini storage is open 24 hours a day, year-round. Customers can access the storage facility at any time as they wish. The entry and exit process into our public storage space is simple. After completing the necessary registration procedures, all storage customers can use a touch-sensitive smart card or facial recognition system to freely enter and exit the Storefriendly mini storage facility any time.

8. Can I visit a Storefriendly mini storage facility before renting a monthly unit?

Certainly! Storefriendly’s mini storage Hong Kong facilities are open for scheduled visits during office hours, from 10 AM to 7 PM. We welcome potential customers interested in renting a mini storage unit to contact our customer experience officers to arrange a site visit. During the inspection, our experienced consultants will not only introduce our latest monthly storage services, but also provide tailor made self storage plans based on the customers' needs.

9. What are the procedures for renting a Storefriendly mini storage unit?

Renting a Storefriendly public storage unit is a very straightforward process. Customers first select their desired monthly storage branch, then determine the appropriate mini storage unit size and plan. Customers can either make a reservation for self storage in Hong Kong online, or contact our customer experience officers for professional advice and quotations. Once the payment process is completed, customers can access the storage unit on the reserved date.

10. Can customers choose a one-month rental plan for Storefriendly self storage in Hong Kong?

Yes, Storefriendly offers one-month rental plans for a wide variety of mini storage units. Customers can choose the duration of their rental based on their storage needs. Whether they require short-term or long-term mini storage in Hong Kong, Storefriendly provides flexible rental options to accommodate various needs.

11. How does Storefriendly’s Fully Automated Security Cabinet Storage work?

Storefriendly Fully Automated Security Cabinet typically provides mini storage units of a single size. Customers can use the dedicated mobile app to book a time slot for using the Smart Storage facility. Upon arrival at our mini storage Hong Kong branches, they can scan the QR code and enter the storage unit number. After that, our state-of-the-art logistic robots will automatically deliver the personal Smart Storage unit to the customer in the designated "unmanned" area. Our Storefriendly smart storage branches are equipped with an Internet of Things (IoT) energy management system to achieve optimal temperature and humidity control. Our public storage facilities also complies with the latest fire safety standards and features touch-sensitive smart cards and facial recognition security, ensuring a reliable and secure environment for storing customers' valuable items.